Arriva North West and Wales launch contactless payments on all services

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Arriva North West and Wales has announced that contactless payments are now available on all of its services, through Ticketer ETM

This news comes after a multi-million-pound investment across all of its buses, and will enable passengers to pay for travel with debit and credit cards, as well as with Apple and Google Pay.

Howard Farrall, Managing Director for Arriva Merseyside said: “As a business, we are constantly looking for ways to improve our customers’ journey.

“Following a successful trial at several depots last year, we decided to develop the service even further into more areas, as a step forward in opening up bus travel for those who do not find cash payments convenient.

“The new technology will create a faster, easier and more convenient way to pay for our customers, which in turn will help to speed up boarding time and improve the customer experience as the UK moves even closer towards being a cashless society.”


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