Diamond North West appointed a Member of the Greater Manchester Good Employment Charter

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The operator was recognised for its commitment to its employees. JONATHAN WELCH

In June, Diamond Bus North West became the first bus operator to be appointed as a member of the Greater Manchester Good Employment Charter, a scheme in Greater Manchester which aims to improve employment standards across the region. Emma Woods, Group Head of HR, who led the application for Diamond Bus North West, said: Becoming a member of the Greater Manchester Good Employment Charter is a real achievement and builds on a fantastic year for the company. I am delighted that we have been recognised for all our efforts to create and provide an exceptional environment for our team of employees.”

Managing Director Matthew Rawlinson added: “Diamond Bus North West has been a major part of the Greater Manchester Transport Sector since 2015, we’ve grown from strength to strength and now employ over 800 staff across our two sites in Greater Manchester, in the last year alone, we’ve been named as Best City Bus Operator of the Year along with being named the Second Best UK Bus Operator of the Year at the UK Bus Awards 2022.

“These wins were coupled with the company being named Company of the Year at The Bolton News Awards 2022. Being the first Bus Operator in Greater Manchester to be appointed a member of the Good Employment Charter, we have shown our commitment to our staff and the community from which we recruit, ensuring our team are happy, feel valued, and confident at work.”

Executive Director Bob Dunn commented: “It is an honour that we are now a member of the Good Employment Charter, this highlights the dedication that all our team has put in to provide the high level of service that we do for the Greater Manchester region.

“In December 2022 Diamond Bus North West became one of the pioneers in the new Franchising Market in Greater Manchester being awarded seven of the nine franchises within the first phase. These awards are testament to the work ethic and culture we have strived so hard to achieve in the company.

“Being the first Transport Operator to become a member of the Good Employment Charter shows the dedication that the company has to the Greater Manchester Region, since 2015, we have strived to support the community and with this accreditation we will continue to support the community and provide the level of service that they rely on.”