National Express to run Plymouth’s new coach station

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National Express has signed an agreement to manage the new Plymouth Coach Station following its redevelopment, Insider Media has reported

Heads of terms have now been signed between the company and Plymouth City Council, setting out the arrangements for running the new site in the West End of the city centre.

National Express will be responsible for the day-to-day running of the Mayflower Street facility when it opens for business in summer this year. The operator will employ a team of staff at the site, creating six permanent jobs.

The new seven-bay coach station will benefit from facilities including real-time passenger information systems, a waiting room, booking office, toilets, a blue badge holder drop off bay, a food and drink concession and ornamental lighting.

National Express Service Delivery Director, Kevin Gale, said: “National Express has been using Bretonside since the early days. We’ve grown up with the coach station and delivered tens of millions of passenger journeys to it over the years, but it is fair to say it’s looking a bit dated.

“The new coach station is going to be absolutely unrecognisable and we want to create a stunning gateway to Plymouth, offering a really welcoming customer experience.

“It’s great to see the council invest in new facilities for passengers and we look forward to having a stronger presence in Plymouth.”