Site reorganisation sees facilities will cater for all aspects of ADL and Plaxton coach and bus range
Alexander Dennis-owned Plaxton has completed the first phase of developing a new sales centre at the Anston site, which will see the facility cater for all aspects of the Alexander Dennis and Plaxton bus and coach product range, sales and aftercare.
Remaining in the existing location, the first phase has involved centralising all activities on to one site, vacating the Anston West site and was completed at the end of June. A new sales office has been created together with a new vehicle display area and work is underway on a new reception and customer facilities, due for completion in August.
Following this, further improvements to the parts and service areas are planned which will see the facility become a focal point for all customer-related activities for the complete range of Alexander Dennis and Plaxton products.
Plaxton Retail Sales Director Kevin Wood said: “We have been looking at the opportunities to make better use of the Anston facility for some time and it became apparent we could create an improved customer experience and gain more efficient use of the site by centralising all customer facing activities into one area.
“We looked at a number of options, including re-location, but as the site has become familiar to coach buyers since it first opened as a coach sales centre more than 60 years ago, it would have been a major step to break that link, so staying here was always the preferred option.
“It isn’t an easy project to complete on such a busy site; hence we have had to stage it in order to be able to continue day-to-day operations in an orderly manner and with minimal inconvenience to customers. It’s a tribute to the cooperation and hard work everyone has put in to make this happen with such little disruption to the business.”
The work on the Sales Centre is scheduled for completion in August with the remaining works on the site due by the end of 2012.
The contact details are largely unchanged. Call: 01909 551166. E.mail: [email protected] co.uk
The address remains as: Ryton Rd, Anston, Sheffield, but the postcode is now S25 4DL