The latest bus passenger survey from Transport Focus has been released, with passengers stating that they are ‘generally content with their service,’ though value for money ratings and satisfaction with punctuality vary widely across the […]
Thamesdown Transport has announced the results of the company’s latest passenger survey.
The passenger transport industry may be missing out on sales to the tune of £1.2bn by failing to connect effectively with customers digitally, according to O2.
The high cost of fuel is driving more motorists out of their cars and onto public transport, according to research carried out by trent barton. As part of a series of customer satisfaction surveys, trent […]
Charity’s survey highlights difficulties faced by the visually impaired A survey by Guide Dogs for the Blind between April and August 2011 has found nearly nine out of ten passengers (87%) with sight loss who […]
Arriva is celebrating after receiving positive results from its annual customer satisfaction survey. For the second year running, the operator saw 92% of customers were satisfied with their overall journey on an Arriva bus. Following […]
The CPT is launching a survey on coach parking within London next year during the Olympic Games, and how this will affect those planning to operate ‘non-Olympic’ services within the city.
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