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Coach News

Highways Agency & NX to work together

Memorandum of Understanding to ‘improve the customer experience’ for road users The Highways Agency (HA) and National Express (NX) coaches have signed a Memorandum of Understanding (MoU) to work together to share information about England’s […]

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Coach News

National Express call centre up for awards

Centre takes millionth call this year and is up for two awards for customer service and a good working environment The National Express customer contact centre is celebrating after helping its millionth customer in a year and being shortlisted […]

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Coach News

Victoria Coach Station is listed

Victoria Coach Station (VCS) in London, a classic Art Deco building that dates from 1931 and is owned by Transport for London, has been made into a listed building by Culture Minister, Ed Vaizey.