Bus News

Creating a corporate narrative

A matter perhaps overlooked by many is the important role an effective marketing and communications strategy plays within a business. Rayanne Baker spoke to Chloe Leach-O’Connell, Managing Director at Leach-O’Connell Consultancy, about what makes a […]

Features

Disarming an angry customer

Violence against bus and coach staff often stems from poorly-handled disputes. Dealing with angry customers correctly can remove much tension. CBW’s legal expert, Adam Bernstein explains Violence against transport staff is an issue that the […]

Coach News

Swift shining

The last known Leyland Swift in public service has emerged from the paintshop in its owner’s livery ready for another year of use. The 1990 Leyland Swift, with Wadham Stringer bodywork, was acquired by Aintree […]

Bus News

Olympian task

Leicester independent Confidence is hoping Leyland Olympians from its fleet – the oldest 36 years old – will go to preservation homes. Roe-bodied UWW9X and UWW10X, new to West Yorkshire PTE in 1982 have already […]

Bus News

Swinging Sixties tours

Groovy! Swinging Sixties tours of London are being operated using an AEC Routemaster with the service aimed at group tour organisers and destination management companies. Music Heritage London’s (MHL) current scheduled service includes a one […]

Bus News

Summer homework?

Claire Walters, CEO of Bus Users UK, discusses the ins and outs of accessibility and the latest consultation surrounding it There are lots of consultations and calls for evidence around at the moment for those […]