‘Delivering on Quality’ is the theme for the 2013 UK Bus Awards conference, to be held in Hampshire on March 20 and 21. Based at the Solent Hotel in Fareham, this year’s event will include a technical visit to the highly acclaimed Eclipse BRT project. Among the speakers featured are David Brown from Go-Ahead Group, Nicola Tidy from Nottingham City Transport and Alex Warner from Flash Forward Consulting.
The conference programme offers a mix of presentations and interactive sessions, as well as providing plenty of networking opportunities. It gets underway on Wednesday March 20 with a keynote address by David Brown, Chief Executive of the Go-Ahead Group, followed by the first of the interactive sessions, ‘Lessons from Robin Hood country’. This will provide an insight into the factors which have made this area a true leader in quality and innovation, reflected in a high number of awards. In the evening there will be a drinks reception and conference dinner, with guest speaker Allan Edmondson, Bus & Coach Services Manager at the Olympic Delivery Authority from 2008 until 2012.
On Thursday March 21 the conference will focus on the Eclipse BRT system in Fareham, with presentations from the two partners in this highly successful project – FirstGroup’s Marc Reddy and Keith Wilcox from Hampshire County Council, followed by a visit to see the scheme on the ground. This in turn is followed by the second of the workshops, ‘Adding Value at the Sharp End’, looking into the fundamental importance of the key interface between front line staff and customers, and how the industry can drive improvements.
The final segment of the programme will be the formal launch of the 2013 UK Bus Awards competition, followed by lunch and the conference close. John Owen, UK Bus Awards Chairman, said; “Our 2013 conference programme is designed to educate, inspire and entertain delegates. The range of speakers, subjects and the technical visit means there really is something for everyone.”
Online booking is now open on www.ukbusawards.org.uk, or call 0870 900 1450.