London and Manchester are leading the way in electric bus roll-out, with fleets of double-deckers due to be operational in both cities later this year. Martyn Bellis, Sales Manager, Transportation, Siemens Financial Services in the […]
When it comes to taking care of customers, printed timetables should still be high on operators’ list of priorities says Claire Walters of Bus Users UK
Executive Support Officer, Eugene Clarke, gives his own perspective on his long career and working for Go-Ahead London both in the capital and Singapore When I was first offered this opportunity, I’ve got to say […]
Susan Gray, Stakeholder Manager at CIRAS, asserts that intelligence from frontline staff can help prevent health and safety incidents – and confidential reporting can help inform coach and bus operators about safety risks in their […]
With many operators still unaware of the latest changes to the Passenger Rights legislation, Claire Walters, CEO of Bus Users UK, argues now is the time to act on accessibility
Stuart Render investigates whether the well-known ‘Turkey and Tinsel’ tour format still does enough to attract bookings
Peter Bell, Chief Technology Officer at Trapeze Group, explores how accurate real-time passenger information can alleviate flight frustrations
Our industry insider calls for the industry to ramp-up its lobbying in 2019 and stop ‘treading water’
The Transport Select Committee visited Liverpool last week to hold an evidence session on the health of bus services in the region. Peter Jackson recaps the key moments
When it comes to preparing for the year ahead, it’s important for coach operators to know where they stand in terms of group rates. As coach tourism specialist Stuart Render says, some visitor attractions miss […]
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